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How MSPs can navigate cloud skills shortages

by Amelia Ramiro

Digital transformation and the shift to cloud-based infrastructure continue to be top priorities for businesses in 2023. However, the demand for top-level talent with cloud skills is facing a significant shortage, which poses challenges for businesses and managed service providers (MSPs) looking to make the transition.

According to a survey by Pluralsight in 2023, 74% of MSPs acknowledged the need for serious investment in cloud skills to fill the shortage. The main hurdle for businesses is the difficulty in finding qualified candidates to hire, with 44% of respondents struggling with this issue.

The rapid pace of development in the cloud space further exacerbates the challenge. As organizations migrate to cloud-based infrastructure, the complexity of solutions increases, requiring software engineers who are not only comfortable with the cloud but also up to date with the latest product sets. Additionally, different cloud providers have their own unique architectures, services, and terminologies, necessitating specific expertise for each platform.

The scarcity of experienced cloud professionals creates fierce competition among businesses to attract and retain top talent. Smaller MSPs may struggle to keep up with the competition and risk losing their top talent to companies that can offer better conditions and higher salaries.

Rather than relying solely on recruiting and retaining top talent, organizations can address the cloud skills shortage by implementing simple and easy-to-use management tools. These tools can reduce the knowledge and expertise required to operate them, empowering existing IT staff to manage cloud resources effectively.

User-friendly dashboards, centralized views of cloud resources, and simplified tools for provisioning and automation can help MSPs quickly monitor and manage client environments while reducing the risk of errors. Cloud management tools can also assist in cost and resource management, identifying cost-saving opportunities for clients and preventing unexpected expenses.

Additionally, these tools can ensure security and compliance by providing easy-to-follow best practices and compliance checks. This not only frees up expertise across the business but also mitigates the risk of catastrophic situations due to the loss of a skilled worker.

While having the right personnel is crucial, it’s essential to consider the role of technology in empowering existing teams. By adopting easily manageable technology, businesses can reduce the risks posed by the current labor market while appreciating and supporting their trusted workforce.

In conclusion, addressing the cloud skills shortage requires a multi-faceted approach. Both broader government policies and individual MSP solutions are necessary to alleviate the effects of the shortage. By leveraging user-friendly tools and empowering existing teams, businesses can navigate the challenges of digital transformation and cloud adoption more effectively.

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