Apple Faces Complaints of Overheating Issues with iPhone 15 Models
Apple is facing a series of complaints from users regarding overheating problems with its newly released iPhone 15 models. Several customers have claimed that the titanium frame of the phones becomes uncomfortably hot to hold.
The iPhone maker’s community forum has become a platform for customers to express their concerns about the iPhone 15 Pro and Pro Max, reporting instances of their handsets overheating. One user wrote, “I’ve had the new iPhone 15 Pro and it’s so hot, it’s too hot to hold.” Another user expressed, “My skin hurts!!! What is going on with iPhone 15 Pro Max??”
Multiple posts on the Apple forum discuss the overheating issue with the iPhone 15 Pro series. One user even posted a photo of their iPhone 15 next to a thermometer recording a temperature of 111F (44C). Similar complaints have also been seen on social media platforms such as Twitter and Reddit.
Ming-Chi Kuo, an Apple analyst at TF International Securities, suggested that the overheating problem might be a result of design compromises made by Apple to reduce the weight of the product. The iPhone Pro models feature a frame made from titanium, which is known to be a poor conductor of heat and could hinder the phone’s ability to disperse heat. Apple has previously used stainless steel for its high-end phones.
Kuo explained, “The primary cause is more likely the compromises made in the thermal system design to achieve a lighter weight, such as the reduced heat dissipation area and the use of a titanium frame, which negatively impacts thermal efficiency.”
However, Kuo believes that Apple will likely address the issue through software updates. He also dismissed the possibility of the problem being caused by a new Taiwan-made chip used in the Pro models.
Despite this, Kuo warned that if the problem is not properly addressed, it could potentially impact iPhone Pro sales. The iPhone 15 was launched just last week, with prices starting at £799 for the basic model, £999 for the Pro, and £1,199 for the larger Pro Max.
“If Apple does not properly address this issue, it could negatively impact shipments over the product life cycle of the iPhone 15 Pro series,” cautioned Kuo.
Apple has not yet provided any official comment on the matter.
In Apple’s customer support pages, it is mentioned that devices may become warm during initial setup, while being wirelessly charged, or when using graphics-intensive or processor-intensive apps like gaming. It remains to be seen how the company will respond to these complaints and if any further action will be taken to resolve the issue.